Your privacy is a priority at jlbit. This policy explains exactly what data we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
These highlights summarise our approach to data privacy. The full legal details are in the policy sections below — please read them in full.
jlbit uses SSL encryption, two-factor authentication, and regular security audits to protect your personal and financial information from unauthorised access at all times.
jlbit does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data held by jlbit. Submit a request anytime through our support team via live chat.
jlbit complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. Your data is handled in accordance with NPC guidelines.
jlbit uses cookies to improve your experience and analyse platform usage. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data breach affecting your personal information, jlbit will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
🔒 Summary: jlbit is committed to protecting your privacy in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the jlbit platform. Please read it carefully alongside our Terms & Conditions.
Welcome to the jlbit Privacy Policy. jlbit ("jlbit", "we", "us", "our") operates the online gaming platform accessible at jlbit.app (the "Platform"). We understand that your personal data is important to you, and we take our obligations as a data controller seriously.
This Privacy Policy describes the types of personal information we collect from players and visitors ("you", "your") when you access or use the jlbit Platform, how we use and protect that information, and the rights available to you under applicable Philippine data protection law.
This policy applies to all personal data collected through the jlbit website, mobile browser experience, live chat support, and any other interaction you have with jlbit. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
By registering an account or using the jlbit Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jlbit is the data controller responsible for the personal information collected through the Platform. As data controller, jlbit determines the purposes and means of processing your personal data and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
jlbit has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations. Contact details for the DPO are provided in Section 15 of this policy.
🇵🇭 Philippine Law: jlbit processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
jlbit collects the following categories of personal data from players and platform visitors:
✅ Minimum Necessary: jlbit collects only the personal data that is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
jlbit collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or interact with any feature of the jlbit Platform.
When you access the jlbit Platform, certain technical data is collected automatically through cookies, web beacons, and similar tracking technologies. This includes your IP address, device information, and browsing behaviour on the Platform. See Section 10 for full details on our use of cookies.
jlbit may receive personal data about you from third-party service providers, including:
jlbit uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Usage data, game activity logs |
| Customer support and dispute resolution | Communications data, account data |
| Fraud detection and prevention | Technical data, financial data, identity data |
| Anti-money laundering compliance | Financial data, identity data, transaction history |
| Responsible gaming monitoring | Responsible gaming data, usage data |
| Regulatory reporting to PAGCOR and NPC | Identity data, financial data, compliance records |
| Platform analytics and performance | Technical and usage data (aggregated) |
| Sending service-related communications | Contact data, account data |
jlbit does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.
Under the Philippine Data Privacy Act of 2012, jlbit processes your personal data on the following legal bases:
jlbit does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:
jlbit engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on jlbit's instructions and in accordance with applicable data protection law.
jlbit may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory obligation. jlbit will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jlbit's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
jlbit may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time.
🚫 We Never Sell Your Data: jlbit will never sell, lease, or otherwise commercially exploit your personal information to third-party advertisers, data brokers, or marketing companies. Your data is yours.
jlbit retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLC regulatory requirement) |
| KYC verification documents | 5 years after account closure |
| Customer support communications | 3 years from date of interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Responsible gaming records | Duration of self-exclusion plus 5 years |
Upon expiry of the applicable retention period, jlbit will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical purposes as it can no longer be linked to you personally.
jlbit implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jlbit takes all reasonable steps to protect your data, no system is entirely immune to security risks. You are responsible for keeping your jlbit login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you use the site. jlbit uses cookies and similar technologies (such as web beacons and local storage) on the Platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jlbit Platform. Instructions for managing cookies are available in the help documentation of your browser.
🍪 No Third-Party Ad Cookies: jlbit does not use third-party advertising cookies or allow external ad networks to place tracking cookies on the Platform. Your browsing activity on jlbit is not shared with advertisers.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlbit:
To exercise any of these rights, please contact the jlbit Data Protection Officer via live chat or email (see Section 15). jlbit will respond to all valid requests within 15 business days, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
The jlbit Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations. jlbit does not knowingly collect personal data from individuals under the age of 21.
If jlbit becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jlbit Platform, please notify us immediately via live chat so that we can investigate and take appropriate action.
🔞 21+ Only: jlbit employs age verification procedures during registration and may request government-issued identification to confirm eligibility. Protecting minors from gambling harm is a core commitment of jlbit's responsible gaming programme.
jlbit primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or identity verification services operating internationally.
Where such transfers occur, jlbit ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process data in accordance with standards equivalent to those required by Philippine data protection law.
By using the jlbit Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this policy, provided that adequate protections are in place.
jlbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, jlbit will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jlbit protects your personal data. Your continued use of the Platform following the effective date of any revised policy constitutes your acceptance of the changes.
If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jlbit, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jlbit's compliance with the Philippine Data Privacy Act and is your primary point of contact for all data privacy matters.
You may reach the jlbit DPO and support team via live chat on the Platform, available 24 hours a day, 7 days a week. You may also contact us by email — our support address is displayed below as plain text for your reference:
If you are not satisfied with jlbit's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For more information about your rights under Philippine data protection law, visit the official NPC website or contact the NPC directly through their published channels.
For responsible gaming support, self-exclusion tools, and problem gambling resources, please visit our Responsible Gaming page. For the full terms governing your use of the jlbit Platform, see our Terms & Conditions.
Your data is protected, your privacy is respected, and your gaming experience is backed by jlbit's commitment to security and fair play. Join thousands of Filipino players who trust jlbit every day.
21+ only · Play responsibly · Data protected under RA 10173 · GCash & PayMaya supported